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BLOUNT
COUNTY
COMMUNITY
ACTION
AGENCY

3509 Tuckaleechee Pike
Maryville, TN 37803

(865) 983-8411
Fax: (865) 681-1781

Helping People. Changing Lives.
"Community Action changes people's lives, embodies the spirit of hope, improves communities, and makes America a better place to live. We care about the entire community, and we are dedicated to helping people help themselves and each other."
Strategic Plan for 2009-2012

Areas of Focus for the 2009-2012 Strategic Plan

The overall goal of the Strategic Plan:

The Blount County Community Action Agency is a high functioning and adaptive organization, widely known in the community for its programs, for the competence, vision and values of its staff, for the engagement and commitment of its Board of Directors, and for its partnerships with other organizations sharing the Agency’s commitment to meeting human needs in the community.

Areas of Focus for the Plan:

Governance
The Board of Directors is effective in its governance and leadership of BCCAA, guidance of the Executive Director and representation of the agency to the community.

Marketing and Visibility
BCCAA is known in the community for our programs, our values, and opportunities to volunteer and to make donations.

Policies and Procedures
BCCAA has up-to-date policies and procedures that provide guidance to the Board of Directors and all staff.

Succession Planning
BCCAA has systems in place to enable smooth transitions whenever staff are added, depart, or change responsibilities, and whenever Board members are added, depart, or change responsibilities.

Sustainability
BCCAA has diverse revenue sources and a reliable volunteer base.

Year 1 Goals:

Governance:

  • Review and revise Board of Directors By-Laws
  • Institutionalize Recruitment and Nominating Procedures and Board Member Agreement
  • Establish Board Committees and hold first meetings

Marketing & Visibility:

  • Develop BCCAA materials that inform and inspire
  • Develop outreach programs to inform people of available services and recruit volunteers

Policies & Procedures:

  • Ensure all BCCAA programs have current policy manuals
  • Review and revise BCCAA personnel and policy manual for all employees
  • Provide relevant technical training as needed to all staff

Succession Planning:

  • Board of Directors is prepared for departures, resignations, new appointments and new officers
  • New Board members are supported in becoming effective in their role and responsibilities
  • Board members are mentored for leadership development
  • All BCCAA position descriptions, position requirements and salary ranges are up-to-date
  • Recruitment, interviewing and selection procedures are formalized
  • ‘Playbook’ outlining and documenting job duties is available for each staff position
  • Identify opportunities for cross-training of staff

Sustainability:

  • Identify new grant opportunities
  • Explore ways for Board of Directors to support fundraising
  • Explore holding a ‘signature’ fundraising event or project for each BCCAA program to be held annually
  • Expand number of individual donors and amount of revenue from individual donors
  • Create multiple ways to give
  • Increase the number of reliable volunteers
  • Develop intern program to provide valued assistance to BCCAA
  • BCCAA forms new partnerships to strengthen programs
  • Explore new program opportunities and partnerships to meet identified community needs
  • Conduct assessment to document specifications of BCCAA facility requirements
For a complete copy of the 2009-2012 Strategic Plan,
contact Blount County Community Action Agency
or you can download a pdf version here.
© 2009, Blount County Community Action Agency